Customer Advisor
Customer Advisor
Job ref K451
An outstanding opportunity exists for a Customer Advisor to join a fast-paced online horticultural retailer. Our client has grown significantly over the last couple of years, employing over 30 staff, and supplying some of the country’s leading garden centres and nurseries. This Customer Advisor role offers the chance for progression and growth within its organisation. This is a fantastic opportunity for an enthusiastic horticultural sales assistant or supervisor that has strong customer service work experience to make their mark on this new and exciting vacancy.
Customers are at the heart of what our client does. Applicants will need to have a proven track record of providing excellent customer service, that are passionate about helping customers. The Customer Advisor position will also involve working closely with our clients’ suppliers, assisting the supply chain in a positive way, dealing with queries, orders and returns. The Customer Advisor role is a new role for our client, but it is an area of the organisation that is set to grow.
Job Brief
As the businesses Customer Advisor, you will deliver an exceptional service to customers. Supporting the growth of our client, no two days will be the same as you work across the business. The successful candidate will need to be able to,
-Working together with the team to assist in the build/development of a pioneering online customer excellence function
-Being the face of the company to their customers, garden centre and nursery partners, building strong relationships, responding to queries, supporting the growth of the business community, and creating positive memorable experiences to enhance their experience across different communication channels, such as phone, email, whatsapp as well as on-site chat
-Working with our carrier providers to ensure seamless delivery experiences for our customers.
Key Skills
As the Customer Advisor, you’ll need have the following experience;
-A proven track record in the gardening industry: you know this environment well in terms of the products & tips on how to care for a product.
-Experience of working in a fast-paced, dynamic environment
-You have excellent communication skills, both verbal and written
-A meticulous eye for detail and brilliant written and verbal communication skills
-A strong work ethic, a humble attitude and an entrepreneurial spirit
Package includes:
-Salary of up to Circa £27k per annum
Our client provides the ideal environment in which to develop and thrive. Whether you’re an accomplished Sales Assistant or a budding plant enthusiast looking for a role in horticulture, our client will provide you with all the support you need to advance a career to be proud of.
If this Customer Advisor vacancy is of interest, please apply or contact Ruth Bolam on 01233 732767 or ruth@horticruitment.com.
To view more garden centre jobs, click Retail.
To apply for a position with horticruitment you will need to complete a candidate registration form, please see Candidate Registration.
If you would like more information regarding horticultural qualifications and colleges, see our Career advice.
You will need to be registered with horticruitment to find out where and how your personal data is used whilst using our work finding services please view our privacy policy.
Thank you for the interest you have shown in this Customer Advisor vacancy. Unfortunately, due to the high volume of applications that we receive, it is not possible to respond to every one. Therefore, unless you hear from us within the next 14 days, your application for this Customer Advisor vacancy will have been unsuccessful.
Head Gardener
Head Gardener required
Job Ref ADV352
Based on the outskirts of a regional park, the gardens include extensive formal borders, shrub beds and lawned areas. We are looking to appoint someone with an excellent work ethic and the ability to look at the bigger picture.
Based at the exclusive and luxury Hotel, your role will encompass:
Maintaining the gardens, hedges, lawns and various borders;
Roads, drives and paths – The main drive, entrances and various garden paths;
Design and plan additional planting to develop the garden as required;
Employees – There is an Under Gardener to assist you, they will benefit from your knowledge and experience, continued development is essential;
Equipment – There will be a broad range of garden, grounds, turf care and relevant machinery, equipment and tools which the successful candidate will be responsible for including maintenance and upkeep, and completing relevant inspection and fault records;
Health and Safety – The successful candidate will have overall responsibility for Health and safety by maintaining a safe system of working and completing and maintaining site risk assessment;
Reports – The successful candidate must maintain an accurate diary, recording subjects such as weather, labour provisions, irrigation, garden notes and produce monthly reports;
Willingness’ to travel to other sites during the winter months as and when required.
Essential Requirements
Five or more years’ experience within the industry;
Strong plant knowledge;
Previous experience with large formal gardens;
Horticulture qualification level 2 or 3;
Professional and presentable demeanour with positive client liaison skills;
Good track record in managing a growing team;
Full clean driving license;
Mechanical knowledge of industry equipment and machinery;
Desirable Requirements
Landscape industry knowledge;
Emergency first aid at work;
Supervisory/Team leader experience;
PA1, PA6 safe use of pesticides.
This is a full time, 40 hours per week position, 20 days plus bank holidays annual leave increasing with employment anniversary. Full PPE and workwear as well as the use of company vehicles and supported opportunities for career progression and development.
Estate Worker
Estate Worker required
We seek applications for the above position on a large equestrian Estate in Berkshire.
The 80-acre estate which has many outstanding features is currently undergoing considerable upgrading with a number of new hard landscaping projects being carried out by external contractors. The formal gardens are well laid out and include box hedging, topiary, ornamental lawns as well as herbaceous borders. In addition, there are areas of woodland plus a 3-acre kitchen garden. The owners have appointed a garden designer, and a number of new planting schemes are planned for next year. The gardens and grounds are generally separate from the equestrian side of the Estate.
Applicants must have previous experience of working as part of an estate team. Your duties will include: general grounds maintenance, lawn mowing, assisting in hedge cutting and strimming. You will also be expected to assist in carrying out other general maintenance tasks such as fencing, painting, gutter clearance, and woodland management,
We seek candidates who are enthusiastic, and keen to develop their skills in order to become an important part of the estate team.
He/she must be able to operate and maintain large garden/grounds machinery and preferably be licenced to drive a tractor. A chainsaw licence would also be desirable along with PA1 and PA6 sprayers certificates. You will need to be comfortable around animals as the owners have dogs, horses, sheep and chickens.
Hours of work 08:00 – 16:30 Mon-Fri, Holidays 28 days including bank holidays.
SALARY: Up to £28,000 (depending on experience)
LOCATION: Reading
JOB No: EC32375
If this Estate Worker vacancy is of interest, please apply or contact Ruth Bolam on 01233 733510 or info@englishcountrygardeners.co.uk.
To view more Gardening jobs click Gardening or to view Landscape jobs click Landscape.
To apply for a position with horticruitment you will need to complete a candidate registration form, please see Candidate Registration.
If you would like more information regarding horticultural qualifications and colleges, see our Career advice.
You will need to be registered with horticruitment to find out where and how your personal data is used whilst using our work finding services please view our privacy policy.
Thank you for the interest you have shown in this Estate Worker vacancy. Unfortunately, due to the high volume of applications that we receive, it is not possible to respond to every one. Therefore, unless you hear from us within the next 14 days, your application for this Estate Worker vacancy will have been unsuccessful.
www.englishcountrygardeners.co.uk
Experienced Gardener
Experienced Gardener required
We seek applications for the above position on a large equestrian Estate in Berkshire.
The 80-acre estate which has many outstanding features is currently undergoing considerable upgrading with a number of new hard landscaping projects being carried out by external contractors. The formal gardens are well laid out and include box hedging, topiary, ornamental lawns as well as herbaceous borders. In addition, there are areas of woodland plus a 3-acre kitchen garden. The owners have appointed a garden designer, and a number of new planting schemes are planned for next year. The gardens and grounds are generally separate from the equestrian side of the Estate.
In addition to good horticultural knowledge and excellent practical gardening skills, applicants must also have experience of working on a private estate. It is important that you are well organised with the ability to work closely with and help co-ordinate the work of outside contractors. You should be familiar with the safe use and general maintenance of most types of garden machinery.
Applicants must be willing to expand their knowledge and skills in order to be part of the wider estate team, as well as having the enthusiasm and ability to eventually progress into the Head Gardener role. You will report to the Estate Manager.
A driving licence is essential along with PA1 and PA6 spraying qualifications. You will need to be comfortable around animals as the owners have dogs, horses, sheep and chickens.
Hours of work 08:00 – 16:30 Mon-Fri, Holidays 28 days including bank holidays.
SALARY: Up to £30K (depending on experience)
LOCATION: Reading
JOB No: EC32374
If this Experienced Gardener vacancy is of interest, please apply or contact Ruth Bolam on 01233 733510 or info@englishcountrygardeners.co.uk.
To view more Gardening jobs click Gardening or to view Landscape jobs click Landscape.
To apply for a position with horticruitment you will need to complete a candidate registration form, please see Candidate Registration.
If you would like more information regarding horticultural qualifications and colleges, see our Career advice.
You will need to be registered with horticruitment to find out where and how your personal data is used whilst using our work finding services please view our privacy policy.
Thank you for the interest you have shown in this Experienced Gardener vacancy. Unfortunately, due to the high volume of applications that we receive, it is not possible to respond to every one. Therefore, unless you hear from us within the next 14 days, your application for this Experienced Gardener vacancy will have been unsuccessful.
www.englishcountrygardeners.co.uk
Maintenance Gardener
Maintenance Gardener required
Job Ref S399
A new opportunity has arisen for a Maintenance Gardener with an established and successful company, based in West Berkshire. Working alongside many of the national house builders, this company take on projects ranging from small exclusive developments to plot by plot for 500 units plus. They also provide professional grounds maintenance services to a range of clients in many industries and sectors, from business and retail parks to schools, hotels and more. With the companies’ accreditations, extensive array of equipment and with the majority of employees having CSCS cards, the teams undertake a variety of contracts throughout the area and beyond. This is an excellent opportunity for someone new to the industry, ideally with some experience in garden maintenance, landscaping, or associated sectors.
The role will involve working within a team, maintaining borders, lawn mowing, strimming, hedge cutting, pruning, weeding, shrub planting, sports pitch maintenance etc. Good communication skills, enthusiasm for working within a team, and good physical fitness are essential as the position can involve working across multiple areas and some heavy lifting from time to time.
Applicants will ideally have some basic knowledge of plant species commonly used in commercial planting schemes, experience in grounds/garden maintenance, must be able to follow instructions when on site and to work within the established health and safety parameters.
Benefits include 28 days paid holiday (including Bank Holidays) and a pension scheme. This is an excellent opportunity to join a well-established multidisciplinary company, and to develop your career with a talented team, under the supervision of an experienced Team Leader.
If this Maintenance Gardener vacancy is of interest, please apply or contact Rebecca Pinkney on 01233 732767 or rebecca@horticruitment.com.
To view more Landscape jobs, click Landscape.
To apply for a position with horticruitment you will need to complete a candidate registration form, please see Candidate Registration.
If you would like more information regarding horticultural qualifications and colleges, see our Career advice.
You will need to be registered with horticruitment to find out where and how your personal data is used whilst using our work finding services please view our privacy policy.
Thank you for the interest you have shown in this Maintenance Gardener vacancy. Unfortunately, due to the high volume of applications that we receive, it is not possible to respond to every one. Therefore, unless you hear from us within the next 14 days, your application for this Maintenance Gardener will have been unsuccessful.
Plantarea Manager
Plantarea Manager required
Job Ref E670
A fantastic opportunity has arisen for a Plantarea Manager to deliver outstanding service and merchandising standards at a garden centre located in the Chiltern Hills, department turnover approx. £850k.
The successful candidate will be managing a team of 6 ensuring high standards are achieved throughout the plantarea department. He / She will be responsible for assisting the Centre Manager to ensure the department runs both efficiently and effectively in terms of merchandising, replenishment and housekeeping across the garden centre.
The Plantarea Manager will adhere to health and safety requirements at all times. He / She will train, motivate and coach members of the department to perform to their best and provide an outstanding customer experience. They will share product knowledge and selling skills expertise with the team to optimise the team's capability to answer customer queries and to upsell as well as work hands on with team members and promote the importance and benefits of effective team working and demonstrating a positive leadership style with an enthusiastic, positive, committed and flexible attitude.
It is important to work collaboratively with other departments regarding cross-merchandising. helping to give customers ideas and link-selling. Working as a team to maximise sales and service within the department by delivering excellent standards of customer service at all times by listening, understanding and dealing with customer queries in a confident, professional, knowledgeable and friendly manner. As well as building and maintaining excellent working relationships with internal and external contacts.
This role would suit a hands-on leader with a passion for delivering a memorable customer service experience.
If this Plantarea Manager vacancy is of interest, please apply or contact Ruth Bolam on 01233 732767 or ruth@horticruitment.com
To view more garden centre jobs, click Retail.
To apply for a position with horticruitment you will need to complete a candidate registration form, please see Candidate Registration.
If you would like more information regarding horticultural qualifications and colleges, see our Career advice.
You will need to be registered with horticruitment to find out where and how your personal data is used whilst using our work finding services please view our privacy policy.
Thank you for the interest you have shown in this Plantarea Manager vacancy. Unfortunately, due to the high volume of applications that we receive, it is not possible to respond to every one. Therefore, unless you hear from us within the next 14 days, your application for this Plantarea Manager vacancy will have been unsuccessful.
Grounds Maintenance Team Leader
Grounds Maintenance Team Leader
Job Ref S281
Our client is an established landscape company based near Reading in Berkshire which provides a range of landscaping and grounds maintenance services to their clients. Their customer base is spread throughout Berkshire and surrounding counties including Surrey, Sussex and Hampshire and includes both commercial companies and homeowners.
The company are in search of a Grounds Maintenance Team Leader to take day to day responsibility for supervising a dedicated maintenance team of 2, working for both commercial and domestic customers. This will involve managing standards, supervising work and providing on-site training. Other specific responsibilities will include:
-Planning and organising work schedules and resources.
-Ensuring work is completed safely, to the quality expected, and within agreed time frames.
-Ensure all equipment and machinery is well maintained and in good working order.
-Provide training to team members as and when required.
-To establish and maintain good working relationships with customers
This is a hands-on role and it is important therefore that candidates should have good technical and practical skills in grounds and garden maintenance including: mowing, strimming, hedge cutting, general garden clearance, pruning, planting, bed preparation etc.
Applicants must be hardworking and reliable, have good leadership and problem solving and communication skills, and must have the ability to plan and organise work making the most effective use of resources. A full UK driving licence is essential, and a horticultural qualification Level 2 or above highly desirable.
If this Grounds Maintenance Team Leader vacancy is of interest, please apply or contact Rebecca Pinkney on 01233 732767 or rebecca@horticruitment.com.
To view more Landscape jobs, click Landscape.
To apply for a position with horticruitment you will need to complete a candidate registration form, please see Candidate Registration.
If you would like more information regarding horticultural qualifications and colleges, see our Career advice.
You will need to be registered with horticruitment to find out where and how your personal data is used whilst using our work finding services please view our privacy policy.
Thank you for the interest you have shown in this Grounds Maintenance Team Leader vacancy. Unfortunately, due to the high volume of applications that we receive, it is not possible to respond to every one. Therefore, unless you hear from us within the next 14 days, your application for this Grounds Maintenance Team Leader vacancy will have been unsuccessful.
Soft Landscape Team Leader
Soft Landscape Team Leader
Job Ref S404
A new opportunity has arisen for an experienced soft landscape team leader with an established and successful company, based in West Berkshire. Working alongside many of the national house builders, this company take on projects ranging from small exclusive developments to plot by plot for 500 units plus. With their accreditations, extensive array of equipment and with the majority of employees having CSCS cards, the teams undertake a variety of contracts throughout the area and beyond. This vacancy is for a Team Leader to work alongside and supervise two assistants within the soft landscaping division.
The role will involve implementing basic planting plans on new-build housing complexes and estates, in supervision of two assistants. Time management and physical fitness are essential as the position can involve planting across multiple areas and some heavy lifting, e.g., tree planting.
Applicants will ideally have experience in commercial soft landscaping and possess good knowledge of plant species commonly used in commercial planting schemes. The successful applicant should be able to work from planting plans and be able to constructively manage and develop the skills of assistant soft landscapers / maintenance gardeners. Applicants must have experience in a comparable role, be competent with a range of garden machinery, and must possess a full driving licence.
Benefits include 28 days paid holiday (including Bank Holidays) and a pension scheme. A van is provided for work purposes. This is an excellent opportunity to join a well-established multidisciplinary company, and to develop your career alongside a talented team.
If this Soft Landscape Team Leader vacancy is of interest, please apply or contact Rebecca Pinkney on 01233 732767 or rebecca@horticruitment.com.
To view more Landscape jobs, click Landscape.
To apply for a position with horticruitment you will need to complete a candidate registration form, please see Candidate Registration.
If you would like more information regarding horticultural qualifications and colleges, see our Career advice.
You will need to be registered with horticruitment to find out where and how your personal data is used whilst using our work finding services please view our privacy policy.
Thank you for the interest you have shown in this Soft Landscape Team Leader vacancy. Unfortunately, due to the high volume of applications that we receive, it is not possible to respond to every one. Therefore, unless you hear from us within the next 14 days, your application for this Soft Landscape Team Leader vacancy will have been unsuccessful.
Senior Gardener
A fantastic opportunity has arisen for a talented and well-rounded horticulturist to manage one assistant on a beautiful private estate near Hungerford. This role will suit academically qualified gardeners with demonstrable experience on private estates at Senior or Sole Gardener level.
Recently purchased by the new owners, this quintessentially English country house and grounds of 32-acres comprise a beautiful main house with a coach house and lodge, surrounded on all sides by woodland, rolling landscape, a lake and managed gardens. The formal aspect includes a greenhouse, specimen trees, expansive areas of lawn, a kitchen garden (with chickens), mixed and herbaceous beds and borders, cutting flowers, a swimming pool and tennis court, gravel driveways, terraces with pot plants and climbers all set within picturesque grassland and woodland that allows privacy on all sides.
One assistant gardener currently manages the gardens following the recent retirement of the previous Senior Gardener. As such, it is the aim of the client to have the successful applicant start work as soon as is reasonably possible, in time for spring. The Senior Gardener will be responsible for the Assistant Gardener and for all aspects the gardens including each of the above areas, i.e., kitchen gardening, plant propagation and cut flower production, machinery operation and basic maintenance, health and safety, ground-based tree work, development of new garden areas and associated planting design.
Applicants for this role must be physically fit, hands-on, and talented horticulturists with a very well-rounded knowledge of garden management. Strong ornamental plant knowledge is essential, as is an ability to carry out species-specific pruning, soil treatment/management, pest and disease control and the safe operation and basic maintenance of a range of garden machinery. An academic horticultural qualification at RHS level 3 or equivalent/above is desired, as is the ability to operate a chainsaw safely, though the latter will not discount otherwise suitable applicants as training can be provided. Experience in kitchen gardening and plant propagation/glasshouse work and cut flower production is required, alongside a demonstrable ability to carry out efficient seasonal garden management and planning. Due to the rural location of the property and the potential requirement for some driving duties, a full driving licence is required of all applicants.
As this is a position of responsibility on a private estate, applicants should be willing and able to contribute to the smooth running of the estate in the owner’s absence, and to always assist where possible. Candidates with a willingness and an ability to check and monitor non-horticultural aspects of the house and grounds, i.e., basic swimming pool maintenance, occasional driving, estate handyman duties etc. are encouraged to apply. Discretion is of the utmost importance in this role, so applicants with experience of managing private gardens for HNW clients are sought.
This role is offered with on-site accommodation; however, the property in which the Senior Gardener will initially live is undergoing refurbishment while another property is being built on site. Upon completion of the new property, the Senior Gardener will be offered this accommodation (unfurnished). Rent is covered by the employer, with utility bills the responsibility of the tenant.
This is a fantastic opportunity for a skilled, qualified, and experienced horticulturist to take the lead on a truly stunning garden on a permanent basis. Applications are sought from experienced Sole/Senior and Head Gardeners in search of genuine reward for their talent and a garden in which to achieve their full potential. The role will require hard work and dedication and will offer proportional reward and pride to the successful candidate.
SALARY: £30,000 - £32,000 + Accommodation
LOCATION: Hungerford, West Berkshire
JOB No: EC26452
If this Senior Gardener vacancy is of interest, please apply or contact Mark Read on 01233 733510 or info@englishcountrygardeners.co.uk.
To view more Gardening jobs click Gardening or to view Landscape jobs click Landscape.
To apply for a position with horticruitment you will need to complete a candidate registration form, please see Candidate Registration.
If you would like more information regarding horticultural qualifications and colleges, see our Career advice.
You will need to be registered with horticruitment to find out where and how your personal data is used whilst using our work finding services please view our privacy policy.
Thank you for the interest you have shown in this Senior Gardener vacancy. Unfortunately, due to the high volume of applications that we receive, it is not possible to respond to every one. Therefore, unless you hear from us within the next 14 days, your application for this Senior Gardener vacancy will have been unsuccessful.
www.englishcountrygardeners.co.uk
Hard Landscaping Foreman
Hard Landscaping Foreman required
Ref No X942
Our client is an award-winning design, build and maintenance company located near Reading with the added benefit of their own plant nursery. They have been transforming gardens for over 30 years.
An exciting opportunity has become available for a skilled hard landscaper with previous foreman experience to lead a team and complete high-end landscaping projects.
The successful candidate will have a minimum of 10 years of experience in hard landscaping, and be fully qualified and experienced in paving, fencing, brick / blockwork, timber decking, composite decking, turfing and planting. He / She will lead a team of 3 – 7 and oversee all aspects of the quality of work. Responsibilities include liaising directly with the client as required, reading and setting out to scale drawings and working to specifications. He / She will be confident using a range of garden machinery and power tools. A full driving licence is required for the role.
The role is a full time, permanent position and the hours of work are 7.30 am to 4.30 pm. A work vehicle will be provided for travel to and from work and for work activities. Benefits include training opportunities, 28 days holiday and a company pension scheme.
This is an excellent opportunity for an experienced hard landscaping foreman to join a driven and motivated team and work on exciting high-end project.
If this Hard Landscaping Foreman vacancy is of interest, please apply or contact Sara Yassin on 01233 732767 or sara@horticruitment.com.
To view more Landscape jobs, click Landscape.
To apply for a position with horticruitment you will need to complete a candidate registration form, please see Candidate Registration.
If you would like more information regarding horticultural qualifications and colleges, see our Career advice.
You will need to be registered with horticruitment to find out where and how your personal data is used whilst using our work finding services please view our privacy policy.
Thank you for the interest you have shown in this Hard Landscaping Foreman vacancy. Unfortunately, due to the high volume of applications that we receive, it is not possible to respond to every one. Therefore, unless you hear from us within the next 14 days, your application for this Hard Landscaping Foreman vacancy will have been unsuccessful.