Garden Centre Manager

From horticruitment

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Working For: horticruitment

Our client offers a rare and exciting opportunity to work as a Garden Centre Manager within an ambitious and forward-thinking conservation charity. If you’re someone who has a true passion and drive for retail & horticulture, then this is the role for you. Our client strives to operate their retail in a sustainable way, for example all the plants and compost they sell are peat-free and it is their aspiration to eliminate all single use plastics from their supply base.  

This is a unique centre, and the successful candidate will have complete control of the operation and when the time comes to progress, there is lots of opportunity to develop your career with other routes within the company, such as Retail Area Managers, Property General Manager, and other leadership roles. In this role you will have the freedom to manage ranges and select product, it offers a large degree of autonomy and scope for entrepreneurial thinking.

Job Description

With a hands-on approach, you will lead an established retail team and need to be comfortable taking people on the journey with you. You will play a key role in sourcing and developing ranges, merchandising and stock management. You will have sound knowledge of the garden market and competition; have experience of managing operating budgets, negotiating cost prices and evaluating product performance against KPIs. You will ensure brand compliance and lead on future projections and business planning and work collaboratively with the property portfolio leadership team to inform & implement strategy. 

You will be responsible for the successful operational delivery of the garden centre, leading the garden centre retail team to drive performance, ensure compliance, maximise profit and deliver best in class service. You will ensure the operation reflects the organisations values and is an integral part of the property’s visitor experience. You will effectively stock and merchandise products to achieve stretching financial targets, maximise income and profitability.

The key focuses for this position are:

  • Brilliant leadership
  • Driving business performance
  • Buying and product development
  • Leading the visitor experience
  • Risk management and protection
  • Vision

The key responsibilities for this position are:

  • Delivery of sales performance of up to £2m. Buying responsibility up to £1m.
  • Delivery of additional financial and experience KPI’s
  • Manage a team of department managers and supervisors, provide leadership to the wider team of employees and volunteers.
  • Responsible for developing and delivering the retail plan, ensuring compliance with all controls, policies and procedures.
  • Deals with varied and complex day to day issues using experience to identify solutions and operating within guidelines, policies and procedures of the organisation.
  • To improve financial performance of the garden centre, to maximise current and future profit.
  • Identify and grow new and effective revenue streams.
  • Sources and develops retail product within specific categories, dealing with complex day to day challenges whilst managing the team.
Key Skills & Experience

The successful candidate must have experience of managing large teams with a proven track record of performance leadership and the ability to analyse issues by holistically applying reasoned judgement to arrive at effective solutions and implement performance improvements. They must also have demonstrated experience in the evaluation and analysis of commercial opportunities and a variety of commercial data. It is essential that the candidate must have extensive experience in garden retail product management. In addition to experience of working within the horticultural retail sector, success in developing businesses and growing market share will constitute a strong applicant.

 Additional Information

The hours of work for this position are 37.5 hours per week, working 5 days over 7 which includes weekend working and a typical working day is 9 am – 5 pm. The position comes with an Outer London Weighting allowance which is £2,828 per annum and is paid monthly. Holiday for this role is 33 days (247.5 hours) with holiday set to increase to 36 days (270 hours) after 3-5 years’ service and 38 days (285 hours) after 5-10 years’ service. In addition, there is a Salary Sacrifice scheme which involves a voluntary contribution of the individuals salary of up to 10% which will be matched by the client.  

If this Garden Centre Manager vacancy is of interest, please apply or contact Bevan Andrews on 01233 732767 or

To view more garden centre jobs, click Retail.

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Thank you for the interest you have shown in this Garden Centre Manager vacancy.  Unfortunately, due to the high volume of applications that we receive, it is not possible to respond to every one.  Therefore, unless you hear from us within the next 14 days, your application for this Garden Centre Manager vacancy will have been unsuccessful.