Horticultural Team Leader
Horticultural Team Leader required
Job Ref E353
Our client operates five of the largest destination garden centres in the southeast of England. The centre is a premium garden centre offering garden plants, houseplants, garden furniture, clothing, gifts and a large restaurant.
This role is at the heart of everything we do, you’ll be collaborating with the Trading Team and wider Garden Centre on a daily basis to support the smooth running of our centre. You will supervise the Plant team and departments to ensure high standards of customer service, maximise profit and minimise losses.
You will work with the Trading Manager in building horticultural knowledge within the Plant Team to assist our customers. You will be a trusted member of our leadership team, acting as a Key-holder and required to be Duty Manager on occasion. It goes without saying that customer service is essential to this role, and you will embed a high standard of both internal and external customer service in your team. You’ll be passionate about supporting your team, and involved in the recruitment, induction, and ongoing training of your people to deliver our high standards.
About you:
- Previous retail/customer service-related experience
- Good line management skills to guide, develop and motivate teams.
- Horticultural knowledge and/or experience People/team leadership and development
- Strong organizational skills to balance and priorities own and team’s workload to meet deadlines.
- Ability to use own initiative and problem-solve.
- High level of inter-personal and communication skills at all levels.
- Commitment to delivering a high level of customer service.
- Flexible ‘work ethic’ and self-motivated
Desirable skills:
- Relevant product-range knowledge
- Financial and commercial awareness
- Knowledge of health & safety legislation
- IT system/data-base experience
In return they provide:
- Generous Company Discount scheme.
- Retail discount scheme, saving money on day-to-day spending, days out, and gifts.
- Cycle Scheme, helping spread the cost of a bike and saving on tax.
- Health Cash Plan, for a small monthly contribution access a 24-hour online GP service recover costs for dental and optical appointments and more.
- Time off to support local charities, with an annual paid Charity Day
- Wellbeing support with internal Mental Health First Aiders and external Assistance Program providing free counselling and advice for you and your family.
- Company pension scheme for eligible employees
- Free on-site parking
- Up to 38 days of Holiday (pro-rata)
- Uniform provided
If this Horticultural Team Leader vacancy is of interest, please apply or contact Jay Rimell on 01233 732767 or recruitment@horticruitment.com.
To view more garden centre retail jobs click Retail.
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Thank you for the interest you have shown in this Horticultural Team Leader vacancy vacancy. Unfortunately, due to the high volume of applications that we receive, it is not possible to respond to every one. Therefore, unless you hear from us within the next 14 days, your application for this Horticultural Team Leader vacancy vacancy will have been unsuccessful.
