Seasonal & Sundries Team Leader
From horticruitment
Working For: horticruitment
Seasonal & Sundries Team Leader required
Job Ref P306
Our client is dedicated to being the best garden centre possible, providing customers with quality products, trustworthy advice, value for money and inspirational ideas to create the gardens they aspire to. They are proud of their heritage and being an independent family-owned business, that look after and nurture plants and only buy the best quality products. They are constantly looking for ways to improve how they operate, this in turn enables the business to reinvest, securing long term future of the business. They are currently seeking a Seasonal & Sundries Team Leader to support the trading manager to ensure excellent customer sales and service.
Job Brief
The successful candidate will lead the Seasonal & Sundries Team and department to maximise profit, minimise losses and offer excellent customer service. The team leader will aim to meet company sales targets and objectives through effective product display and presentation. Collaborate with the wider trading team and deputise for the duty manager in their absence.
Key Responsibilities
- Drive and support high levels of customer service across both departments.
- Effective deployment of team.
- Assisting other departments with workforce and practical assistance.
- Review and adjust staffing level where necessary.
- Undertake recruitment and induction of all seasonal and sundries staff.
- In conjunction with the trading manager identify staff development need and actively support professional development of all staff in the department.
- Support the trading manager in building a sales focused team.
- Ensure staff within the department effectively store and handle products to minimise losses and maximise stock availability.
- Ensure a high standard of housekeeping within the department.
- Ensure a safe working environment is maintained in line with companies health and safety policy.
Candidate Skills
The appointed person will possess retail experience, ideally working within Garden Centres along with good staff management experience and exceptional customer service skills.
As the Seasonal & Sundries Team Leader, you’ll need to have the following experience:
- Proven customer service experience
- Good line management skills to guide, develop and motivate teams.
- Excellent communication skills, both verbal and written
- A strong understanding of EPOS systems
- Strong organisational skills to balance own and team’s workload.
- Ability to use own initiative and problem solve.
- Relevant product knowledge.
- Knowledge of health and safety legislation
If this Seasonal & Sundries Team Leader vacancy is of interest, please apply or contact Matthew Parker on 01233 732767 or matthew@horticruitment.com.
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Thank you for the interest you have shown in this Seasonal & Sundries Team Leader vacancy. Unfortunately, due to the high volume of applications that we receive, it is not possible to respond to every one. Therefore, unless you hear from us within the next 14 days, your application for Seasonal & Sundries Team Leader will have been unsuccessful.