Horticultural Operations Manager

From horticruitment

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Working For: horticruitment

Horticultural Operations Manager required

Job Ref T022

The client is one of the UKs leading and largest online tree suppliers with over 20 years of industry experience. They are looking to recruit an experienced Operations Manager to join the existing team. Reporting to the Managing Director successful applicants will be responsible for the effective and successful management of labour, productivity, and quality control. Ideal candidates will have strong leadership skills, effective organisational skills, and good horticultural knowledge.

Job Description:

The following skills are essential:

  • Strong management skills with an ability to ensure all areas of the business work together and run smoothly.
  • Staff personnel management. Plan, assign and direct duties. Reviewing workloads and manpower with a responsibility to lead recruitment processes when necessary.
  • Management of dispatch team including incoming and outgoing orders. Ensure quality and standards are maintained by providing horticultural guidance.
  • Management of Sales and Customer Service teams. Provide horticultural expertise and guidance to keep sales team up to date with current species and varieties in stock. Provide advice on customer service, returns and product issues.
  • Stock and suppliers. Build and maintain relationships with existing and new suppliers. Ensure stock levels are accurately recorded. Analysis of stock levels, sales and KPI reports to produce strategy and suggest ideas and improvements to aid sales.
  • Marketing – Liaise with the marketing team so that the website stays up to date with regards to product availability, prices, and special offers. Assist with management of customer reviews and offer advice on how to manage replies.
Additional details:

40 hours a week working 8:30 – 17:00 Monday to Friday. Annual leave is 25 days plus bank holidays.

If this Horticultural Operations Manager vacancy is of interest, please apply or contact Matt Parker on 01233 732767 or matthew@horticruitment.com.

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Thank you for the interest you have shown in this Horticultural Operations Manager vacancy.  Unfortunately, due to the high volume of applications that we receive, it is not possible to respond to every one.  Therefore, unless you hear from us within the next 14 days, your application for this Horticultural Operations Manager vacancy will have been unsuccessful.