Garden Centre Manager
From horticruitment

Our client has grown into a leading independent gardening company with six centres along with a garden maintenance business and are now looking for a Garden Centre Manager to join one of their centres.
The Garden Centre Manager’s role will be to lead the creation of outstanding customer retail / leisure experience and maximize the centre’s commercial contribution.
Responsibilities:
- Profit management. Manage the Garden Centre profit and loss to optimise profit contribution.
- Operational management. Manage the retail space and Garden Centre environment to optimise the customer experience, team member work environment and commercial contribution.
- Team management. Recruit, motivate, and manage the team to ensure the successful delivery of the annual Garden Centre objectives.
- Business planning. Create and refresh the annual business plan for the Garden Centre to clarify the financial ambition.
- Customer care. Resolve customer issues and complaints to bring about effective resolution and encourage customers to return.
- Resource management. Design and manage the resourcing approach for the Garden Centre to optimise the customer experience and cost management.
- Business development. Works in collaboration with the local community and concession partners to create customer offers and events that inspire customers to visit and buy.
Additional requirements
- Leading people;
- Coaching Commercial awareness;
- Decision-making;
- Cost Management;
- Planning and prioritising;
- Problem solving;
- Driving for results;
- Business planning;
- Communication;
- Teamwork;
- Horticultural qualifications desirable;
- Supervisory experience within a customer-orientated retail environment essential.
SALARY: up to £48,000 DOE
LOCATION: London
JOB No: R926
If this vacancy is of interest, please ‘Apply’ or contact Jay Rimell on 01233 732767 or email recruitment@horticruitment.com
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Thank you for your interest in this Garden Centre Manager role. Unfortunately, due to the high volume of applications that we receive, it is not possible to respond to every one. Therefore, unless you hear from us within the next 14 days, your application for this vacancy has been unsuccessful.
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